February 10th, 2006

How to kill and restart HTTP service on a Cobalt RAQ web server.
Ya need to be logged in as root. At the command prompt, type:
tail /var/run/httpd.pid
It’ll return the process ID, eg. 2739. Then type:
kill -HUP 2739
HTTP should come right back up.

Continue reading about Restart HTTPd on a RAQ

April 21st, 2005

A handy tool for figuring out what clients have on their connections (after looking up the MAC address in the router): Vendor/Ethernet MAC Address Lookup and Search

Continue reading about Link: MAC Address Lookup Tool

October 26th, 2004

DNS Stuff: DNS tools, WHOIS, tracert, ping, and other network tools is a lovely, lovely tool when you’re trying to troubleshoot routing issues! I love it!

Continue reading about Link: DNS Tools rocks

October 26th, 2004

Interpreting Traceroute Results is a good primer if you think you understand what tracert’s really doing but don’t: “When using ping or traceroute as troubleshooting tools, consider ping a good way to determine connectivity, traceroute a good way to determine path and connectivity but neither should be used as the final say in determining the [...]

Continue reading about Link: Understanding tracert

April 12th, 2002

These are notes for an Intranet HTML-based manual I was writing for 1st level tech support, back when domain name email support was added to their duties.

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April 12th, 2002

These are notes for an Intranet HTML-based manual I was writing for 1st level tech support, back when DSL support was added to their duties.

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February 2nd, 2002

These are my training notes from when I transferred into Engineering in 2002 or so. I keep them on the web because I still refer to these now and again… generally for Unix commands I’ve spaced. Heh!
DNS FOR NEW WEB SITES – NEW WAY
cd /usr/local/bin
./add_domain domain.com ipaddress
./add_domain domain.com IP.IP.IP.IP
cd /etc/namedb
vi domext.db
:%s/86400/300/g (‘g’ to change refresh/TTL [...]

Continue reading about DNS, Cobalts, Web Sites, etc.

February 2nd, 2002

How to ping from OSX: In Mac OS X, how can I check to see if a computer is on the network?.

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January 21st, 2002

Welcome to my RJ11 and RJ45 pin-out cheat sheet!
Wire colors:
wo = white orange
o = orange
wg = white green
bl = blue
wbl = white blue
g = green
wbr = white brown
b = brown

Continue reading about CAT-5 Pinouts

June 21st, 2001

Every time I reinstall SecureCRT I discover I’ve managed to lose my hotkey file. Below are those damn commands that I need all the time but don’t have memorized.
F1 r7
F2 whois -h whois.arin.net
F4 cp [...]

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April 21st, 2001

The old Cobalt RAQ and RAQ4 servers had their own special quirks. Below are instructions for fixing a couple of the more common ones.

Continue reading about Fixing Weird Things Cobalts Do

April 21st, 2001

List of telco numbers; to report trouble on circuits (LADS, EELs, UNEs, etc.)
AT & T 800-325-123
GTE Circuit Repair 800-483-2000
GTE Multi-Line 800-262-4831
GTE Bus. Office 800-483-2000
GTE Acct Rep 813-273-2927
INS 515-830-0440
[...]

Continue reading about Telco Trouble Numbers