In which I go through such absurdity with women customers sometimes.
[dropcap]P[/dropcap]hone rings.
I answer. “Tech support. May I help you?”
Woman’s voice, in full-on baby talk mode: “I have an iPhone. I can’t send mail.”
Me: “Oh, yeah, I’ve heard of that. Apple seems to assume that all outgoing mail servers use SSL, but ours doesn’t. So probably you just need to disable SSL. That’s usually the issue.”
Baby talk: “Can you… like… I mean. Alright, fine.”
Me: “Sorry?”
Baby talk: “How do I do that.” She probably has me pegged as a dick-slicing lesbian because I assumed she was a human being and answered her question without talking down to her.
Me: “Well, I don’t have an iPhone myself, so I can’t give you step-by-step instructions. But I used to have an iPod Touch, so I think what you’ll be looking for is in Settings.” Continue reading This kind of thing is so twenty years ago.

