Category Archives: Work

My life is almost unbearably pleasant.

In which I finally post! I really don’t know what my problem is; I mean I have all this free time and everything, I just never blog anymore. Also: I use the phrase “fucking awesome” far too many times in this post.

This is what’s great about my new job: there’s actual work to do. This is also what’s great about my new job: the fucking phone never rings.

My desk

Holy shit, but I was awfully bored at the last place. Morons calling me up all the time asking the same impossibly stupid questions over and over, no systems to administer, no hope of training or promotion. I had been really excited when they had offered me the job and that bitchin’ title a couple of years ago, but it just ended up being first tier technical support all over again only in an office instead of a cubicle. I didn’t get to learn a bunch of cool server crap and I didn’t get to do fun projects, only tedious ones like moving websites. There was too much free time and yet I always felt harried because I had to be in the queue all the time and talk to people.

I do miss being able to tell people I’m in IT, but my new job actually suits me better. I roll in there at eight o’clock in the morning and I have things to do! I produce things every day, and they’re tangible: pages in the goddamned actual real life treeware newspaper! I do a sports/weather page every day; I do the Business page every day; I do A2 every day. On Fridays, I do three pages for the Sunday paper. And usually before I’ve even left the newsroom at one o’clock, I have a physical copy of an actual newspaper in my hand.

There’s enough work to keep one focused and busy but not so much one feels overwhelmed. The other people in the newsroom — the reporters and copy editors and editors and photographers and interns — are all awesome. The police scanner is always on, and amusing more often than you’d expect. The gossip is fantastic. The long stretches of silence while everyone writes or edits or paginates are lovely.

The newsroom is like a cross between a library and a university and everyone in there is basically some form of nerd or another. It’s fucking awesome.

And it’s part-time. And it pays more than my last job did; I went from having a title and getting paid shit to being an entry-level newbie who makes almost as much in 25 hours a week as I used to make in 40.

Which means I get home a little after one each afternoon and I’m not even looking for another job. (I would probably volunteer at Helpline again, but they moved way the hell across town so it wouldn’t be convenient.) I’ve been doing one little domestic project each afternoon: catch up on filing. Go through dresser drawers. Clean out closet. Donate things to Goodwill. I feel relaxed and calm and organized.

I’ve begun to read again. I’m growing an avocado tree on the kitchen windowsill. I do my nails every week. I’m cooking a lot. I feel like I have plenty of time. It’s awesome.

Sometimes I just come home, change out of my office clothes, and go get drunk on my friend’s patio. And since she works part-time too, I can do that and still be home and in bed way before ten. Talk about decadent.

There’s also this wonderful e-boyfriend. I met this guy online; it’s my first internet relationship (which is actually pretty strange, considering how long I’ve been online and the sheer number of hours I’ve spent each week dicking around on the internet in the past decade and a half). We’ve been talking on the phone every night for months and we’re now at the (apparently common) sending-each-other-crap-in-the-mail phase. He’s fucking awesome: articulate, good natured, educated, employed, hilarious, and not a goddamned stoner. I can’t wait to meet him in person, but he lives halfway across the country and with the new job and everything that wouldn’t be until August at the very earliest.

He’s twelve years younger than I am, but I don’t give a fuck because he’s nice. Not to mention that the majority of single men in the age bracket more appropriate to me are single because they want 22-year-old models for girlfriends or are raging alcoholics or only marginally employable. The benefit of 30-something males is that that’s the age they decide they wanna settle down if they’re going to, and I’m basically only interested in settling down. Dating and screwing around are fine, I suppose, but I’ve basically already experienced nearly every permutation and most of the time it’s either shallow or neurotic. I think I learned from that crush last year that I was — am — finally ready to consider a real relationship again, but it really needs to be real.

Gig season is picking up. The band will be all over the northwest this summer, playing festivals and bars in three states. The latest album is doing well and has gotten some really good reviews. Our drummer is still threatening to move away, but he’s been doing that for years.

I still ride a bike everywhere and I pretty much have thighs of steel. My hair is long and I really need to get a cut and color. I’m going to go throw a load of laundry in and make some sugar-free chocolate fudge pudding. It looks like it might rain. Life is good fucking awesome.

free time.

In which unemployment continues apace.

I got laid off three and a half weeks ago. I have no idea how it’s been three and a half weeks already, but it has.

I’ve been catching up on little projects, like throwing shit out and/or taking it to Goodwill and getting all the laundry done and folded and put away and the drawers and closet divested of any garment I haven’t worn in at least two years and cleaning unused products out of that little stand I store them in and in general getting rid of shit.

I’ve been sleeping 10 hours every night and it is GLORIOUS. God, how I love not waking up to an alarm.

I’ve applied for a grand total of exactly one jobs I’m interested in, and it’s part-time and probably pays a buck an hour over minimum wage. Having to have two part-time jobs would be very difficult for me because of scheduling around gigs, and to be honest if I had to choose between gigging and some part-time job, gigging would win.

I have yet to receive my first unemployment deposit, so I’m pretty much broke. Luckily I have gigs this weekend so I won’t starve or — even worse — have to go without cheap wine.

It’s currently 51F and raining outside. The daffodils and lilacs are blooming. I fucking love the weather in this town. Sorry if you’re one of those poor bastards with a foot of snow in your yard.

My Sprint contract is finally up so I’ve decided to switch to a pay-as-you go carrier instead. I bought a phone off eBay but, for some mysterious reason, it won’t work here and I have to return it. Dumbest thing I’ve ever heard of, really: I could activate it with a Portland zip code then come here to visit and it would work, but they can’t activate it here due to — I assume — roaming and contractural shit with the local tower owners. I guess Sprint gets yet another month of overpayment from me.

I wonder what it is about telephony that makes all phone companies, be they wired or wireless, turn into greedy bastards with shit customer service and massive overcharges. I mean, when I signed up they told me it would be $65 a month; it’s actually $82. That’s $82 a month for unlimited everything which I have never used but which I am required to pay for because of my choice of handset. Why didn’t they just tell me that in the first place? I’ll tell you: because they know I would have walked out and gone to Walmart and bought a TracPhone instead. Fuck subsidizing your network, Sprint. Get lean, you fuckers, don’t overcharge me. I barely even use your fucking network, and also fuck you for advertising ‘unlimited data’ when we all know you throttle like a motherfucker.

For the very first time in my life I left filing my taxes until the 15th. I owed $91 and I’m unemployed so I just didn’t want to pay it. I’m half-convinced the 1099 I received from Telcentris is a mistake (I really don’t think I contracted for them in 2012, but the laptop that has my timesheets and invoices on it is dead) and I couldn’t be arsed to spend hours trying to call them and dispute it and have it canceled. On the other hand, I might have invoiced them in 2011 but received a final check in 2012… eh, it’s ninety bucks. It ultimately doesn’t matter.

Free time, though, is awesome. You get to everything. You can pluck your eyebrows and take baths. You can organize shit that you’ve left sitting because it really isn’t that important and you’re more interested in fucking off when you’re not at work than you are in checking off that tiny little box. You make your bed every morning. You do your friend’s dishes when she’s out of town for the weekend and you’ve gone over to feed the cat. You finish all those books that have been sitting on your Kindle for a year.

Well, I gotta get motivated. Gotta send this cute little cell phone back and figure out what I can take to eat at the gig later. Have a great weekend, y’all.

Quickness

In which I’m totally outta there and it hasn’t even been four days.

For some reason I got my final pay (56 hours regular, 40 vacation, and 30 severance) direct deposited almost immediately. Today my final pay stub came in the mail. My ex-employer has contacted me exactly only once to ask a question.

Wow. I guess my job really was superfluous. Either that or I left everything so well-organized that it’s totally… nah. I’m superfluous. Fucking awesome.

I need to get married and stay home and cook or something, because fuck this professional shit. I’m never going to find a part-engineering/part-data center/part-support gig ever, ever again. Such jobs don’t exist because the small ISP no longer exists. There are a couple of point-to-point wireless companies around here but I’m no longer interested in climbing ladders and towers to adjust radios after wind storms. (I mean five, ten years ago I would have been into it, but not now.) Not that either of them would be hiring anyway; they’re shrinking just like everybody else.

I’m only barely qualified to work IT at a school or hospital. I could certainly learn it all, but they generally want a couple years of managing Exchange servers and tweaking Active Directory and I haven’t had the misfortune of having to do that.

I don’t mind waitressing or working at a grocery store deli in theory, but I’m not terribly keen on standing all day or being utterly and totally trained on everything there is to know in under four weeks. I may look for some kind of office-y desk job; maybe there’s some industrial office that needs a bookkeeper/receptionist who doesn’t mind the occasional filthy joke.

Do you know I got an email only a few months ago telling me that my WorkSource account was about to expire? I had been gainfully employed for over a year so I let it go. Ugh! Now I have to rebuild my entire profile from scratch, and believe you me their data entry interface is a fucking tedious mess. Christ but resumes are a bother.

This morning I searched the JobSource website for all open jobs in Walla Walla. There are a grand total of eight. EIGHT JOBS. IN THE ENTIRE TOWN*. One of them is for a mobile phlebotomist; obviously not qualified for that. The other is RN; nope, I’m sure not a nurse. Couple of food service jobs, a trucking job… and one office job: it’s in a real estate office, and it’s a baby tier office chick position updating web sites and social media accounts and — insult to injury – it pays more than my last job did. UPLOADING PICTURES OF HOUSES AND RUNNING A FACEBOOK PAGE PAYS MORE THAN HAVING ROOT ON AN MX SERVER.

Ugh. I’m going to end up being that lady at the end of the aisle at the grocery store passing out samples of sugar-laden meatballs or some shit. Ugh!

I got bored of resume-building and went and did my taxes. I owe $91 dollars because I got a 1099-MISC from Telcentris (even though I’m really pretty sure I haven’t invoiced them since 2011 because I was working full-time at BMI all through 2012). Ugh. Ugh ugh UGH. So I either pursue a 1099 correction, or I pay the taxes, or I just leave it off my return and hope no one notices. Christ, 2013, WTF is wrong with you?


* Actually, that was a browser error – there were more like 80 after I refreshed. But I’m still not qualified for most of them because WHY DIDN’T I GO TO NURSING SCHOOL WHY WHY WHY.

Layoff

In which I’m unemployed again.

In September of 2011 I had just finished a networking certificate at the community college and was beginning to freak out because my unemployment benefits were running out. Three days before they did, my ex-employer tracked me down and offered me a job with okay pay and a decent title. I accepted gleefully.

I was already trained on their ancient and kludgey software, knew the people, and could ride my bike to work. Great hours, no particular dress code, and a sweet office. Perfect!

A year later I realized that the title was titular; most of the real systems administration was being handled by some subcontractor in Europe and the company was rapidly putting more and more of what little stuff it had left into the cloud. I wasn’t being trained on anything new and wasn’t going to be. Most of my day was taken up with annoying and tedious first tier technical support calls, and attempts at little special projects I never got very far with because of the constant interruptions. Periodically a co-worker would log me into the other queues as well so I’d be taking billing and reception calls too. In essence, I was a first tier call center drone with an office instead of a cubicle.

During the past six months the workload has gotten lighter and lighter. More and more attrition, fewer and fewer calls, more and more services out of the data center and into the cloud. All I was doing, really, was first tier support, messing about testing mobile broadband devices and feeling guilty about not getting the vmail file cleaned up or moving those Hostopia sites. Any actual sysadmin duties were vanishingly rare.

Then they cut my hours and took me off salary, and started routing evening and weekend support traffic to a call center. As we all know, you never get your hours back: when you get cut it’s because they’re trying to keep you but can’t afford to. The owner of the company had cornered me a couple of times and told me he wanted me to go sit for my CCNA — even said he’d rent me a car to go do it — and said he’d sign a 2-year employment contract if I did, so even though I knew the bottom line had dictated a cut in hours I really was surprised when I got to work this morning and was summoned immediately to a meeting.

Usually you know weeks in advance if you’re gonna get laid off. The contract thing threw off my radar, I guess, but I have to admit I did feel a bit of relief. I’ve been basically counting the hours until Amma’s tour schedule comes out and I could book my vacation dates in May because I’ve needed a vacation so bad and was getting kinda sick of going in there five days a week and not really doing the job I wanted to be doing. I mean, the last time I quit working there it was because I was bored and there was no room for growth which is kinda where I was at this time too.

If you read my Twitter feed you know that I’ve been doing first tier calls for far too damn long. I was not being utilized or engaged at work. I’ve had more than one person encourage me to go find something better to do, but it’s hard to beat an easy job ten blocks from your house when it comes to certain kinds of comfort. I wasn’t even idly job hunting. But now that the universe has seen fit to kick me out, I guess I’ll look for something else.

I was told I’ll get my vacation pay and a week’s severance, but my main concern right now is that I wasn’t employed long enough to be eligible for unemployment benefits. My base year probably started in January of 2011 but I didn’t go back to work until September. As usual, I’m concerned about the tech job market in this town (because there basically isn’t one) and am trying to figure out what else I might do… right now though I’m looking forward to sleeping in for the rest of the week, and maybe doing some utterly irresponsible unemployed day drinking if I can find people who are similarly free.

I’ll file on Friday and hope to God I’m eligible; if I’m not I guess I’ll go and get a food handler’s card next week and start applying at restaurants and grocery store delis. In between, I’m going to go all SPRING CLEANING with my free time and haul a bunch of shit to the Goodwill on the back of my bike.

This is the only time I’ve ever lost a job that didn’t really sting in that sort of hurt-and-embarrassed sort of way. I didn’t know it was coming until I was in the room and felt the vibe, and when they said it I was sort of like, “Eh, cool, I can sleep in tomorrow,” rather than struggling with that flush of heat and shame you’re usually operating through.

I spent an hour wiping my data off my machine (God I hope I got it all — some of it is really not shit you want other people accessing) and collecting all the stupid personal crap one accumulates in one’s office drawers, turned in my keys, and took off by eleven. I hadn’t even finished my coffee.

I’m going to do absolutely nothing of use for the rest of this week. Absolutely nothing at all! Please contact me if you want to give me a job, thanks.

Kickin’ back

In which I’m looking forward to the weekend.

Work’s been slow lately. I’ve been stymied trying to migrate websites from one server to another because my fucking end users can’t update their DNS; it’s beyond rocket surgery to these people.

“But… but… why can’t you do it?” they whine. “Because I DON’T HOST YOUR FUCKING SHIT!” I say. I have sites I’ve been trying to upgrade since August. Literally. It takes people that long to login to GoDaddy or what the fuck ever and click the Edit button.

11-30-2012

My gig-free month ends today. Tomorrow night I’ll be with the Kings in Richland; looking forward to performing, yeah, but not so much the driving and loading in and setting up and tearing down and driving.

Sunday afternoon I have a date with g’ma. We’re going for pedicures. Taking a pedi with your g’ma on a Sunday afternoon is a wonderful thing, by the way.

I started going to yoga again, and I’m here to say fuck chiropractic, really. I realize Westernized yoga is categorically and emphatically not yoga, but it does provide the best spine health ever ever ever. (I hadn’t even realized how locked up my lower back was until walking out of the studio Wednesday night.) Also, in partially related revelations: I have short arms and long shins, so certain poses are, like, impossible for me.

I got paid yesterday and promptly spent all but a couple hundred bucks of it. I bought stuff for Xmas gifts, I sent my dentist a payment on my root canal, I paid for the DSL, I paid my absurd fucking cell phone bill, I paid my housing donation, and I bought about $100 worth of assorted clothes for myself — mostly bras and undies and socks but also a pair of jeans and a jacket. (I found myself wearing panties the other day that were literally sagging off my butt. Unfortunately I was half-naked in TinyChat at the time, so, yeah, that was awkward and caused an immediate NOTE TO SELF TO BUY SOME GODDAMNED UNDERWEAR and full-on follow through.)

I’ve been rockin’ the jazz Christmas carols up in the office this week. I should put some Christmas lights up around the door, too. I love Christmas lights.

In other news, riding one’s bike to and from work in freezing fog in the dark is FUCKING COLD. Just FYI.

Now, if you’ll excuse me, it’s my lunch hour and I’m going to the post office now.

A blog post.

In which I go on and on about a boring topic.

Most of my waking life is spent at work, and so it’s a topic pretty high up in my awareness. Whenever I think of composing a post lately, it starts with the topic of work and devolves into a rant I’ve already written a dozen times before.

Apparently, I’m going to write it again.

Everybody already knows that working for a living sucks–there’s no need for me to say yet again that while I’m grateful as fuck to have a job at all, if I didn’t have to I gladly wouldn’t. While I did worry about money a lot while I was unemployed, my quality of life was measurably higher: I didn’t get get screamed at. I didn’t silently and uncomfortably lose my temper once or twice a day. In fact, when I was unemployed I had no awareness of my own temper at all, because I rarely ever got mad.

Not to mention all that free time meant my laundry was always done, the mail didn’t pile up in the corner, and I got enough sleep.

For as high-energy and obnoxious as I come across socially, I really have a very mild temper. I don’t get mad when a driver isn’t paying quite enough attention and does something stupid. I don’t get mad when I come out of Starbucks and someone’s knocked my bike over and not bothered to pick it up. I don’t get mad when someone gets their food before I do or if a waitress forgets my extra salsa or if someone cuts in line at the post office. In general, I assume there’s a good reason for these things. Shit happens.

Continue reading A blog post.

Solve this network problem for me, please.

In which there’s a tech support puzzle for you to solve.

A customer calls in because she can’t send email. She can receive email and she can surf, so the connection is up. I walk her through the settings in the email client and have her correct the following:

– SMTP server name field (it had had the POP server name in it)
– the username (added the domain)
– enabled authentication (it had been disabled).

No wonder she couldn’t send, all those config errors. I have her click Send/Receive, thinking the call is over, but she still can’t send email. The SMTP error is 451.

I ask her what ISP she’s using, and it’s Century Link. Since they block port 25, I have her change the SMTP port to 2525. She still can’t send email. Change the port to 554, and she still can’t send email.

Continue reading Solve this network problem for me, please.

New server! Super exciting!

In which we’ve moved.

Keef has been hosting goblinbox.com for free for years on a sandbox server he had co-located somewhere in California. That box finally got compromised. (I’m surprised it took as long as it did, honestly.) He decided to take the box down since he wasn’t really using it, so I had to move.

Now I’m at bluehost and am pretty much digging the holy hell out of it. Their hosting is cheap and their support is kick ass, and all kinds of WordPress neatness works that never worked before (like automatic updates. Hell yeah) and the ability to surf for themes from within the GUI.

You may find broken links until I finish the file migration. I may also post all kinds of old crap like this as I find it:

This kind of thing is so twenty years ago.

In which I go through such absurdity with women customers sometimes.

[dropcap]P[/dropcap]hone rings.

I answer. “Tech support. May I help you?”

Woman’s voice, in full-on baby talk mode: “I have an iPhone. I can’t send mail.”

Me: “Oh, yeah, I’ve heard of that. Apple seems to assume that all outgoing mail servers use SSL, but ours doesn’t. So probably you just need to disable SSL. That’s usually the issue.”

Baby talk: “Can you… like… I mean. Alright, fine.”

Me: “Sorry?”

Baby talk: “How do I do that.” She probably has me pegged as a dick-slicing lesbian because I assumed she was a human being and answered her question without talking down to her.

Me: “Well, I don’t have an iPhone myself, so I can’t give you step-by-step instructions. But I used to have an iPod Touch, so I think what you’ll be looking for is in Settings.” Continue reading This kind of thing is so twenty years ago.

A blog post.

In which apparently I am too busy.

[dropcap]I[/dropcap] check my website daily to see if anything’s happening. I think some part of me seriously expects to find brilliant posts that I haven’t written enjoying all kinds of comments and traffic.

In lieu of content, this:

Adam sent me this and I finally got around to watering it.