Category Archives: Love

Depressed about work.

In which I bitch about the job market.

I work for a distributed call center. (Yes, I’m white trash like that. Ye gods.)

A year ago, I moved off phones into a chat pilot, which was great. They made us take three chats at a time for awhile, which was fucking insane, but chats are chats and not calls.

Well, it’s been cancelled.

No more chat pilot. Finis. (Actually, it’s been turned into a proper department, so that’s why the pilot is over, but the contract to work it was given to another call center in Mumbai.) So, tonight, I was moved back, by my call center employer, to inbound phones.

It fucking SUCKED.

Taking calls for Giant Cable Company’s home security product is rough:

– One guy was a dick to me because he failed to pay his bill and got disconnected. This was somehow my fault.
– Another only responded to 40% of the things I said, and was unintelligible when he did respond (because the mic on his phone was garbage). He grunted and panted a lot. I was not able to solve his issue and he refused a tech visit.
– Another claimed slow internet (that diagnostics did not support; I think the real issue was a virus-infested laptop). Did the troubleshooting, issue not resolved, offered to send a tech. Caller was enraged that there weren’t any tech appointment times she liked, took it out on me.
– Another person was pissed because an install appointment had been moved for no apparent reason, which I completely understand. My department doesn’t handle installation appointments. Customer demanded a call back from the appropriate department the next day. Well, I can’t schedule callbacks from any department, not even my own. Sorry for the frustration. (You’d think they’d build a tool for that, but no: customers can schedule callbacks on the website, but it’s automated and just throws them into the goddamned queue with everyone else. It’s a raging insult, but hey, that’s corporate American customer service for you.)

I’m nice to people. I listen and empathize. I mirror. I try. I have very little ego left about any of it and don’t really take it personally when people are mad, but there’s so little I can actually do to help. I get paid (very little) to be ineffectual, replaceable, and to get yelled at. That’s how my job is designed. And it’s disappointing and frustrating for me. I used to be a fucking sysadmin. I had root on boxen, FFS!

I don’t have any authority. I don’t know the why or how. The company is too big, too broken, and too greedy. I am a cog; I am replaceable. Anybody who can sit in a chair can do my job. Turnover is fantastically high and the job is designed to take any warm body. I am expected to have no expertise.

The job itself is hostile: by the time my extension rings, the customer is already pissed off about navigating the IVR, authenticating, and long hold time. Tools don’t really work, I can only support some things and not others.

I have to say “I don’t know” a lot (but I’m not supposed to because the Quality Assurance document says “take ownership” right on it). Volume is always really high, because that’s how call centers work: they have historical call volume for this half hour on this day for the past decade, and never over-schedule employees. The majority of items tracked by metrics are hostile to customers and employees both (the shorter the calls, the better? really?) but are measured anyway and treated as real data.

You can’t say “deliver world-class service” and “keep your calls as short as possible” and mean both.

There’s almost nothing that isn’t terribly, terribly broken.

I do get to work from home, braless and shoeless, with no commute. But I also get shit on by both sides: tools that don’t work, problems I cannot solve, angry callers rightly frustrated by standard corporate American bullshit.

Obviously they told me chat was going away, so I’ve been job hunting. (Turned out it went away in 4-6 weeks rather than 4-6 months, but they did tell me, damn them to hell.) One place turned me down, twice, no idea why. Three others didn’t even acknowledge receipt of my application. A few national work-from-home places that say they hire in Minnesota have no Minnesota positions available, likely due to a minimum wage hike (expected in four years, if I understand it correctly).

I live in Uptown, so there’s work in the neighborhood but it’s mostly food service. I applied at a deli and a coffee shop; neither replied. I’d never get a front-of-house job because I’m no longer young and hot, don’t even want to bake pizzas, I haven’t waitressed in decades, and the office jobs want young, enthusiastic, hard-working college kids to work shit hours for ten bucks an hour, or people with obscure licenses.

I’m feeling like shit about it. I hate my job and want a better one, but work, as I’ve been saying for years and years, is awful. Low pay, awful hours, and this horrific expectation of total devotion to the job on the employee’s part, with nothing whatsoever in return from the employer! Random scheduling, uncomfortable environments, no bennies, no holidays, no hope of promotion. You’re just supposed to bust your ass and say thank you for the abuse. It’s a shitshow.

I don’t want to get abused by angry callers five nights a week. I don’t want to apologize for shit that shouldn’t be broken in the first place. I don’t want to pretend my audits aren’t ridiculous, nor do I want to pretend enthusiasm for a shitty, hostile position that has never given me a raise or a holiday off.

But I also don’t want to get an equally shitty other job, with a commute. Working from home means you don’t have to spend a dozen hours every week getting ready, dressed (fully suited up in wintertime just to step outside), walking, bussing, and walking, just to get to and from work. Working from home means you have half as much laundry. My work-from-home job is awful, but it’s at home. I can forgo makeup. I can not wash my hair for a week. I can wear what I slept in.

I want a job where they appreciate me for being useful, intelligent, dependable, and friendly. I’d like to work efficiently, do well at it, and feel decent about it. I’d like to make more than ten bucks an hour. I’d like my schedule to be the same every week, or get a decent amount of warning when it changes; I’d like to get holidays off. I’d like to do this work in a reasonably comfortable environment, with, like, climate control. I’d like to be able to walk there, or take a single bus. I’d like to have tools that work, I’d like to be able to actually solve problems or produce measurable output. And then I’d like to go home and not think about work until it’s time to go back again the next day.

How the fuck is that unreasonable?

And yet, it is. If you’ve read job descriptions for non-specialist work in the past ten years, apparently it is.

(What I would give to have my old U-B job back! It was part-time, I had a desk, it was 5 blocks from home, decent pay, and I got most major holidays off!)

Deleted.

In which I posted this on Facebook on a friend’s long piece about the Ansari thing and consent and #metoo in which she’d specifically invited thoughtful response, but then somebody immediately (so immediately that I sincerely doubt they’d actually read it) responded with “Jesus.”, as if I were so profoundly wrong they just couldn’t even, and it made me feel anxious because I’m probably not sex-positive and feminist enough for some circles, so I deleted it and am posting it here where no one will read it.

I think we collectively have this weird belief that sex is:
A. GREAT
B. always fun and satisfying
C. super meaningful and important.

Personally, I think it’s ridiculous to expect that sex, alone of all human experiences, will always be great and fun and satisfying, or to believe that the quality matters much.

Even pizza can’t stand up to those expectations! Sometimes you get a burnt one or they left off the olives you really wanted or you’re not in the damn mood for pizza. Nothing is *always* great and fun and satisfying.

Sex isn’t even that important. It’s like elimination: it’s a problem when you can’t do it, sure, but there’s no need to obsess about your bowel movements. That’s weird. Stop it. Nobody cares.

Successful sex is sex that results in conception. The subjective experience of it doesn’t matter, even if our species does have sex for thousands of reasons that are not about conceiving and are specifically focused on the subjective experience. But really, the drives that cause sex are “for” procreation, and there’s really no promise it will be physically or emotionally enjoyable, and especially not every single time.

It’s also true that because there are so many reasons for doing it, it’s likely that your reason and your partner’s reason may not line up.

Also, it’s fine and absolutely okay to not want to have sex, or to not always like it when you do. I’ve had a lot of sex I didn’t care much for because my own “should” [the OP had listed a series of “shoulds” that resulted in her own experiences of not saying no when she wanted to say no, like “you should be helpful, you should be pleasant, you should be enthusiastic”] was “you should be Very Very Afraid of being called frigid, because apparently that’s the worst thing a girl could ever be.”

I feel like half of #metoo is women being disgusted by men’s higher libidos and not even realizing that that’s what’s happening, because they seem to believe that they’re just as horny as men and that they should want and need and have lots of sex in order to be “normal” and “healthy.”

Some women have high libidos, of course, but most don’t. So they’re not that horny, and they’re not driven to take risks to get off, and they srsly don’t understand why anybody would enjoy fucking for its own sake without the context of commitment until they eventually go through a period of super high libido. Lol hormones!

Another quarter of #metoo is women blaming men for not being psychic. When you give 37 “yes, please proceed” signals and one “um, maybe not” and he misses it, it’s not assault. It’s on par with not being able to hear the ticket guy through that little grille in the booth: it’s frustrating and stupid.

The remaining 25% is a heart-breaking gamut of actual rape and assault and abuse, to stuff you’d need a judge and jury and video footage to ever really know for certain either way since sexual encounters, especially for non-dominant partners, is so highly subjective. But most of the hashtag is not proof of rampant sexual abuse: it’s proof of rampant lack of taking responsibility for one’s own choices and actions.

Paglia says it really well in some video I can’t be bothered to look for right now when she’s talking about being in college in the late 60’s in a women’s dorm with a curfew the men didn’t have. She talks about how feminists at that time were saying they wanted to be responsible for their own safety, they wanted the same rights AND RESPONSIBILITIES the men had, to go where they wanted when they wanted, and to accept the outcomes of their own choices. They wanted society to stop forcing protection on them so that they could protect themselves as they saw fit.

I feel that people today, particularly women, have this expectation that they will be safe at all times in all places. That’s just dumb. There likely isn’t a man on earth who thinks like that, because they know there’s a difference, in expectations of safety, that is absolutely dependent on circumstances.

A church is generally safer than a foxhole. A dark alley in a “bad” part of town is generally less safe than a public library during the day. People cannot have an expectation of perfect safety in all situations, and should prepare for different situations appropriately.

Which is to say, if you’re a girl at a frat party dressed like a whore, your expectations of sexual safety are going to be different than they would be if you were at home with your friends. (And clothing does matter. A business suit says something, a cassock says something, a gimp suit says something. Insisting that deliberately dressing in a sexually provocative way doesn’t have intrinsic meaning? Is ridiculous. It signals sexual availability. Period. Full stop.)

So we need to accept responsibility for our decisions and our actions. Yes, there are actual predators, and they’re absolute rat-fucking bastards, but they’re the exception and not the rule. Most of #metoo is people putting themselves in harm’s way and blaming the world for it. Most of the stories are stories about failing to self-protect on a variety of levels, from physical to emotional, being disappointed when there are bad results, and blaming “the patriarchy.”

My unpopular opinion is that having a disappointing or uncomfortable sexual experience is generally not harm, but believing that it is harm causes a great deal of unnecessary emotional suffering.

It’s like getting a burnt pizza. It doesn’t matter. It’s not a big deal. It’s not going to affect your psyche unless you decide to freak out about it. There are gradations of trauma, and a lame fuck is not going to give you PTSD unless you have a bizarre and unrealistic set of beliefs about the world owing you absolute safety and happiness at all times no matter what you do.

Yes, there are definitely problems in the sexual sphere, obviously, that society should be — and is — conversing about, but I feel that we really need women in particular to accept that with freedom comes responsibility.

I mean, you can’t drink a bottle of wine and blame society because you’re drunk, and you can’t blame society when you find out that fucking isn’t love and you feel icky walk-of-shaming home in your little black dress the next morning with your 4″ heels in your purse.

You put yourself in that situation, you made those choices, you ended up with the so-frequently unfulfilling and disappointing results. It’s not society’s fault that you made a string of choices that didn’t produce the results you wanted, it’s not the patriarchy, it’s not sexism: YOU did that because you’re free to do so, nobody stopped you, there’s no chaperone, there’s no taboo, there’s no longer any shame in the walk of shame.

Random casual sex is normalized, and maybe, just maybe you just don’t actually happen to like it, and that’s all there is to it. Maybe he’s not a creep, maybe you’re not a victim, maybe you just don’t happen to like it. And maybe that’s just absolutely fine and okay.

Ringing out the old

In which we ring in the new!

In 2017, I discovered that a lot of people are racists and honestly don’t know it. They’ll say they’re not racist, and in the next breath explain that marginalized non-white communities are that way because, well, you see, that’s how “those people” are; they deserve it, it’s inherent.

And also classist: They’ll say, “the American dream lives and anyone can make it!” But show them a single fucked-up white community and they’ll dismiss them all as ignorant, low-class trash, rather than the victims of poverty and societal abandonment.

I learned that a lot of Americans who enjoy/ed luck and privilege never learned how to think about it. They believe they have what they do because of their own hard work and initiative, and never do they credit the fully-functioning society—schools, vaccines, food, healthcare, roads—that actually launched them.

If we’re lacking anything in spades, it’s compassion and humility — and the fully-functioning society created by these qualities. Nobody makes it alone, ever: everyone who succeeds does so from a platform of outside assistance. Nobody ever made it in America without using public roads, public education, public resources, entitlements paid for by ALL. But when we close libraries and national parks, and refuse to pay K-12 teachers a living wage for so long that every state in the nation is suffering a critical shortage of teachers, well, society is no longer functioning well at all.

Nobody ever makes it without knowing somebody, or knowing someone who knows somebody, who helps them. With an interview, a tip, guidance. We’re all in this together, even “them.” Because “them” are us, and pretending they’re other makes you an asshole.

You may think you’ve made it due to your hard work and initiative, but YOU HAD THE CHANCE TO WORK HARD HANDED TO YOU ON A PLATE. There are millions who work harder than you ever did, but they present at inner city ERs with late stage cancer because they couldn’t stop working and go in when it was Stage 1. Sure, maybe you studied hard, but there are millions of Americans (and billions of human beings) who would love the chance to merely study hard. Oh, to only have to worry about studying hard, and not calories, disease, war, and shelter!

Open your heart. See and acknowledge and feel suffering. Sure, beggars at intersections can be grifters, but maybe, just maybe, that sign is true? Half of America doesn’t have $400 for an emergency. That’s how we end up on the streets. FEEL THAT.

And, oh, happy New Year!

Low-quality jobs are increasingly the norm out there.

In which I wrote a Facebook response so long I didn’t bother to post it.

“Uber pays out $200mm per month to drivers.” And? To how many drivers and for how many hours of work? The grand total is irrelevant, it merely indicates the size of the racket.

I don’t use Uber because their model is utter rot. I don’t use DoorDash, and now I don’t use Instacart, either. These jobs are awful and these companies should die, because their aim and goal is to put billions in the pockets of a few app bros and some shareholders/investors by effectively stealing it — primarily from their own employees, but also from the communities they operate in by ignoring and circumventing licensing and regulatory requirements with douchy legalese.

Uber, for example, is not a free market solution to a real market pain point — we already had licensed and regulated cabs and taxis — it’s theft. Calling an employee an independent contractor to avoid paying them for their work is illegal, and it’s why all of these gig economy companies have been repeatedly sued.

“Not happy that your employer is illegally not paying you? Well, go improve yourself and get a better job” is crap advice when better jobs increasingly do not exist.

One, more people go to college than ever before, so much of the workforce is already degreed, and going back to school does little to increase hireability and just increases debt (unless you happen to trade in your lit degree for a specialized, high-demand engineering degree, not easy when you’re a mature adult). Two, decade upon decade of automation and international outsourcing mean vastly fewer decent jobs overall. Three, the jobs that do exist pay what they did 30 years ago, because wage growth has been stagnant that long.

For example, being a warehouse worker was once a decent so-called unskilled job; you could work an honest day and support a family modestly. Today warehouse work is likely to be for Nike or Amazon or Walmart and part-time, temporary, and terrifically stressful, paying less than a living wage.

When economists talk about the number of jobs added every term it seems like net growth, but the majority of these jobs are low-quality, temporary, part-time or gig economy jobs, lacking security, bennies, or even reasonable scheduling.

If you haven’t worked a random schedule, week after week, in a shitty or dangerous or high-stress environment, for years on end, you are probably incapable of modeling how exhausting and stressful and inhumane it is.

Try working every single holiday for five years straight like the support technician you spoke with on the phone who solved your internet issues. Try closing at night and then being forced to open the next morning several times a month for several years straight like the home improvement store associate who solved your DIY plumbing problem or the young mom who made your latte.

Hell, try making $15 an hour working required 24-hour shifts like the EMT who stabilized your uncle after his heart attack. Try working 60 hour weeks for decades like the nurses who tended you at the hospital.

Telling people in those circumstances to try harder is pure asshattery. For a lot of the middle-sliding-rapidly-into-lower class workforce, there simply isn’t better work. The jobs are gone. There’s other, different shitty work, but millions barely have time to even look for other, different shitty work anyway, because scheduling is so terrible for everyone who isn’t fortunate enough to have a job with banker’s hours… which is the overwhelming majority of the workforce, skilled or unskilled, these days.

I realize that many white men still have good jobs, and believe they have them due to merit and skill and self-effort (rather than privilege and luck, which is actually the case), but even despite these beliefs they’re not inherently better than everyone else.

Stating that there are plenty of great jobs out there if only people would try harder is untrue, no matter how much they believe it. The facts are the facts: wage stagnation, automation and technology, outsourcing everything from manufacturing to call center jobs, the death of unions, the gutting of worker protections: low-quality jobs are increasingly the norm out there.

And suggesting that people up sticks and move to where the good jobs are is more elitist bullshit, considering half the nation doesn’t even have $400 on hand for an emergency. Moving is expensive and presupposes a financial buffer that just isn’t there anymore.

So I repeat myself: people don’t take shitty jobs because they’re idiots. They take them because they have to earn and, increasingly, that’s all there is.

Just having a little trip down memory lane

In which there’s The Past.

Here’s me, 16 years ago, standing in my kitchen.

2001

See how rough and unfinished that shit was? The whole place looked like that. It never got better, just worse. It was barely a step above living in a car. (Well, a very large car, with a bug-infested shower, but still, roughly the comfort and insulation of living in a car. Or maybe a super ghetto mobile home.)

That secretary desk, on the left? Was really cool. Wish there’d been some way I could have kept that. It was old and in shitty shape, but it had cubbies and a hinged desk and I adored it.

I feel that way about a remarkably small number of the things that I had in that house and lost. My grandfather’s table. A couple of leather coats that molded. And I did rather like that samovar. My hard drives, the ones he left in a filthy, shitty, open-to-the-elements “room.” But that was later; I digress.

leak

That house was a piece of shit. We never should have bought it. I never would have, except my husband was a professional fucking contractor and said it was a good idea, it was fine, he could handle it, no problem. And, idiot I was, I chose to believe him. I thought he had expertise!

We bought it on contract, and, like fucking morons, we used the same lawyer the sellers used. I don’t think we even had it inspected, because I was home when an inspector showed up after we’d bought it and moved in, and he told us the electrical was nowhere near code and that we’d be fined if we didn’t correct it. (Husband’s solution was to just destroy the entire mud room/porch, rather than correct the issue. Huzzah.)

We hadn’t even been there a month when the roof leaked and a bunch of ceiling fell in. Oh, and then the well-head pole fell over while I was in a hot shower in a literally freezing house.

The kitchen was in the basement and you could see dirt through the cracked concrete slabs of the floor. Cobwebs in the unfinished ceiling. Main bathroom had a countertop on a raw 2×4 frame, cement floors, and unfinished brick walls with no cupboards. Kitchen “cupboards” were the same: just unfinished, open 2×4 shelving with salvaged countertops stuck on by hippies. There had been cloth curtains on the front when they showed us the house; when we moved in, just raw shelves.

Then he tore the already shitty disaster up even more. Refused to fix the decent bathroom on the second floor, the one with walls and a bathtub and ceilings. Destroyed the only decent or useful spaces in the house — the finished attic, the mud porch, the greenhouse.

Oh, the greenhouse, where it was sun-warm in the winter and one could have grown herbs and sat to read!

He covered most of the basement windows with a massive porch he never finished*, so the main living space became not just dirty and unfinished, but lightless as well, and we had an unusable porch!

I mean, he did re-roof the house, which was actually necessary and good, and a lot of incredibly hard work, certainly, but even that was embarrassing as fuck because I later saw him refuse to honor the markers he’d traded for his friends’ hard work on it, because he was honorless and lazy.

It’s not like he didn’t do shit; he did a lot of shit. I realized later that he just did shit he wanted to do. He was good at getting firewood, for example, but he’d spend inordinate amounts of time on it — cutting down whole trees, hauling them, cutting them, splitting them, renting machinery to do so — rather than just fucking buying it and working on the house. He made it so much more complicated and involved and time-consuming than it needed to be; we could have just worked on the furnace, and maybe, I don’t know, installed some fucking insulation?, and bought more propane. But no, he’d spend months of weekends “getting us firewood to heat the house.”

Firewood I had to haul from the barn, in a wheelbarrow, through the snow, half a city block. Yeah.

He did do a lot of work, sure, but he never did what we needed or finished anything. He’d do shit like spend tons of time building a really cool but ultimately unnecessary trailer for the riding lawnmower, or sawing holes in the roof to frame in dormers he never actually completed (covering shit in plastic sheeting for a year is not completing something), or putting in external doors that didn’t actually go anywhere yet and wouldn’t for years.

And then those fucking hippies had the balls to threaten to sue us! They sold us a total piece of shit of a house [caveat emptor], then forced us (well, not us, because I’d bailed just before then, and not him — because he had no money, per the usual — but J., who paid it off for reasons I will probably never understand) to honor the entire mortgage over a decade early!

What a fucking shit show!

Continue reading Just having a little trip down memory lane

Some men are interrupting twats. Most aren’t.

In which I wrote this as a response to a friend’s post on Facebook and am re-posting it here because I can.

So my dear friend posted this link on her feed:

And I read it and wrote this response:

Well-written, sure, but would have been more powerful with actual examples of actual men in positions of power actually interrupting women lower down the chain, and more on How That’s A Demonstrably Bad Thing In The Long Run And Not Just Essentially Bad Manners.

The diner/server scenario, as the author explicitly states, is a pre-existing and well-understood dynamic that gives the diner social permission to override the server. The server is servile, that’s literally the job, and all parties know this before beginning the interaction. Not to mention that the dynamic is the same regardless of the sexes of the participants – a woman diner can railroad a male server with the same impunity.

So the diner/server example is an example, sure, but it’s a really bad one, because it doesn’t defend in any way the premise of the piece — which is that All Men Take Up Conversational Space Because They’re Men.

Some men are interrupting twats. Most aren’t. I’m not a man, and I’m totally an interrupting twat. In fact, I have been known not only to interrupt the shit out of people, but to abandon conversations I get bored of and literally walk away, both socially and at work. This is not because of the penis and male socialization I don’t have, it’s because I can be and have been an absolute creep sometimes, especially to those I deem to be less clever than myself. So it’s not about my dick, because I haven’t got one: it’s about me being a creep.

So I don’t think this is about sex (or, I suppose, I should say, “gender”). I think it’s about personality types. Like you said earlier, some people only respond to aggression. Others only respond to being sought out. This is more of a burnt down old introvert/extrovert thing than a boys versus girls thing.

Saying that All Men Are Dominating Assholes Until And Unless Some Bigger Asshole Is Dominating Them is over-simplifying human interactions just a lot too much to speak to my own experience. It’s not about sex/gender, it is about ego and power.

Telling men to be small doesn’t do shit toward teaching women how to expand their own selves, nor does it require women to spend time understanding male psyche or the human condition, which is what they apparently should be doing if they have this much processor power devoted to The Awful Experience Of Being Interrupted By People With Dicks.

Most men, like other people, respond extraordinarily well to shame; if you have a dude interrupting you at work all the time, call him out on it, publicly, and ask him why he’s acting like a boorish, uncivilized, hyper-ass childish little punk. If he’s not actually an idiot, he’ll conform to expectations, just like a woman.

Because men and women are far more alike than different. And experiencing social anxiety is not the same as being the victim of entrenched, systemic sexism.

And, not to put too fine a point on it, but the author apparently doesn’t mind being a rude bitch to her friends, but self-polices herself into paralysis at work. How is that the fault of All Men?

If only there were jobs.

In which I respond to a Twitter thread I read earlier.

Everybody baggin’ on Millennials for still living at home, not earning, not taking all those jobs.

Well, fuck that.

I’m not a Millennial; I’ve been working for decades. I’m making now what I made when I started working in the early 90’s – my earnings have essentially been flat. A few times I earned well, but not for long, in short-term contract gigs.

The job market over the course of my working career has gotten worse and worse, and pays less and less.

I’ve done a lot of job hunting over the years, and here’s what’s out there these days:

Crap.

Utter, complete crap. Temporary jobs, temp-to-hire jobs, seasonal jobs, shitty hours, part-time without benefits, low paying, insecure, crap jobs that expect extremely overqualified applicants.

Nobody doing call center customer support for Fingerhut needs a bachelor’s degree, but that’s what their agencies ask for in the job listings. A degree or five years experience. For profoundly low-quality jobs.

I saw a posting here in Minneapolis just last week that wanted people, experienced technical people, to drive out to the suburbs (no public transportation available) to work three 10-hour days followed by a 6-hour day followed by a 4-hour day, with one weekend day required, in a call center for around twelve bucks an hour. Temporary position with “the possibility of full-time.”

That, friends, is a shit job, and yet it’s one of the good ones! Because at least you’re sitting down, and the hours are the same every week.

Want to know more about today’s job market? Go take one of the jobs that are left: work at one of the major retailers, like Walmart or Amazon or The Home Depot, why don’t you. They’ll hire you just a smidge under full-time (deliberately, so you don’t cost them any bennies), they’ll pay you ten or eleven bucks an hour, and your schedule will be randomly generated by a computer program so that you cannot plan anything more than two weeks in advance (so no second job, no school unless you’re a glutton for exhaustion).

And if all that isn’t bad enough, you’ll spend your 34 random hours a week at work not in an office but in an ugly, loud, artificial environment, pounding around on concrete floors, getting abused by both the customers you serve and idiotic, hostile corporate policies that remind you at every turn that you are just a cog, and a replaceable one at that.

Even if you’re a model employee, even if you’re wonderful and knowledgeable and charming and always on time and never sick and you internalize all the utterly dehumanizing, dollar-worshipping, sunshine-up-the-ass crap they train you with, eventually you’ll get let go.

You’ll break some hostile corporate rule (maybe you’ll be late three times within a 45-day period because your schedule’s random but you have to get your kid to school), or maybe you’ll get sick, or maybe you’ve been there so long you’re finally making actual money and they’ll remainder you so they can replace you with someone who doesn’t cost as much so they can funnel more money into some useless golf-obsessed asshole CEO’s bonus.

There is no such thing as employer loyalty to employees. Every employer works hard at designing jobs that require very little more than a pulse; jobs that virtually anybody can be plugged into. Big corporations pay their front line employees crap and keep entire dev teams to build shit software that intends to make those front line employees replaceable. They think they can put experience and knowledge and problem-solving into software, and replace the humans who use it, more or less at will.

This is why customer service sucks pretty much everywhere you go. Even the lowliest position requires human knowledge; if it didn’t, the job wouldn’t exist. And yet the person you’re talking to is inevitably new, because these jobs suck and there’s a lot of turnover, and, even if they’re not new, they’re completely unable to solve any problem not specifically covered by their job parameters.

In fact, the odds are, even if they’ve been there for a couple of years, they don’t even know anybody not on their own tier. Even big box retail store managers have very little access to solutions beyond refunds or coupons; the tools they use to do their jobs are built far away, by teams they’ve never even heard of let alone have access to. Lots of things just can’t be fixed, period. Fuck you.

Employers don’t care about employee expertise, they don’t care when somebody leaves and the entire store loses a valuable resource. To the typical employer these days, employees are all disposable.

Many jobs requiring certifications and degrees pay less than $15 an hour.

Many jobs are temporary.

Many jobs are scheduled randomly, which, believe me, has a massive impact on quality of life, because the employee’s sleep schedule is constantly impacted, and home and social life is skewed. Try spending three or five years working every single major holiday. It doesn’t sound like a big deal, but for human mental health, it is.

Seriously, if you really think there’s any honor in taking a shit wage in a shit job to earn less than you need to survive, you’re an asshole. These jobs are not like the jobs you remember. They’re awful and dehumanizing. And employers do not care about their human resources; they care about shareholders.

The sorts of career-building positions that used to exist just don’t exist anymore. I mean, there are some, sure, but not like there used to be. The people who have them are incredibly fortunate to have banker’s hours, paid vacation, holidays, and decent wages. They get to stay in the middle class.

Everybody else is dropping into poverty.

You don’t start as a bank teller right out of college and then end up in management in your 40’s. Why? Because banks are websites now.

You don’t start as a grocery store cashier right out of college and then end up in distribution in your 40’s. Why? Because stores are giant corporations now, and they’ll never pay you enough to remain in the middle class.

Even teaching at the college level is crap; they’re all students or interns now, getting paid little to nothing to work 65 hour weeks.

Jobs these days are “alternative” – temp, freelance, contract, part-time. They don’t pay a decent wage (or often even a living wage), they don’t offer bennies, and they don’t last.

The idea that there are “tons of openings, but there aren’t people with the right education and experience to fill them” is bullshit. People who are educated and experienced don’t want to work crap jobs for $9 an hour; they shouldn’t have to. But they do. And you wonder why they’re nihilistic? THEY’RE POOR.

And when an entry-level job wants applicants with advanced degrees but can’t find them, that’s not actually evidence that people are under-qualified. It’s evidence that the job market is a disaster.

Employers are demanding the most qualified applicants in the pool because they can – that’s how tight the market is – not because they should. Robots and automation are killing what used to be decent, honorable jobs, but the people all still exist.

Earnings have been stagnant for thirty years. 94% of net US job growth 2005-2015 was “alternative” work, not the kinds of real jobs people had in the 80’s.

You wonder why Millennials aren’t marrying, having kids, buying houses, even buying cars? This is why. They’re not middle class anymore, they can’t earn middle class wages and do middle class things because the jobs just aren’t there.

With the middle class failing in the way that it is, Millennials these days are either the few lucky ones at the bottom of the upper class – like the ones who live around here (I live in Uptown) in one of the newly constructed and mind-blowingly expensive apartment towers with underground, heated parking, restaurants and gyms built-in – or they’re college-educated, debt-ridden poor with nothing but low-quality, no-future, low-paying temporary work.

Even EMTs make shit wages these days! The guy or girl who saved your fucking life after that heart attack or car crash wasn’t even making $15 an hour! For a high-stress job like that!

Kids these days aren’t lazy; a lot of them are educated and willing to work, and work hard, just like you did. If only there were jobs.

We need UBI, and we need it five years ago.

On the rampaging #metoo hashtag sweeping social media

In which I was serially sexually abused as a child by a slightly older male relative.

So, yeah, #metoo. Me, too. My perpetrator even went to prison for it. (Not for me, but for others, later.)

I honestly don’t think it affected me in any measurable way. I was never hurt or damaged. For years I thought it must have affected me badly, because my culture tells me how horrible and awful it is to be touched sexually without consent, but now? At 49? Nah. I don’t see it.

And I looked for it, the awful traces of it, for years. I positively delved through my own psyche, looking for horrific damage, rage, frigidity, timidity. I don’t find it. Because being touched sexually is not like starving to death, or being wounded, or living in a war zone. It’s mostly just irritating, if I’m honest. Which I am.

This is how I ended it, finally: at, like, twelve or so, I decided it was fucking annoying, so I brandished a pair of scissors at him, and told him to fuck off. And that was that. Because he was horny and stupid, but not violent. Which of course makes me lucky. I get that.

There are at least two experiences I had as a young woman that I could, if I wished, call rape. But I don’t. I was never violently jumped by strangers; the experiences I could name rape, if I were a different person, were ones I’d entered into through choices I’d made myself, and I take responsibility for that. I put myself there. That’s the price of sexual freedom.

Now. What’s making me sad about this fucking hashtag is that this is, again, some sort of women’s movement, not a human movement.

What about the thousands upon thousands of men and boys who have also been abused, assaulted, raped? It doesn’t matter that it happened to them? Where’s the fucking compassion and inclusiveness, bitches?

Swear to God. Your husbands, your cousins, your own sons? Sure, it happens statistically less frequently to them, but damn it, ladies. It happens. Being one in a hundred doesn’t make it less awful. But the hashtag isn’t inviting their stories, oh no. It’s about women being victims. Same as it ever was, feminism.

Furthermore, the blame for all of this is fully placed on “men.” The elusive, predatory, cruel, power-hungry man. And that absurd psychological tenant from the 50’s that erroneously states that it’s “about power,” not sexual appetite.

I know I’ll get lambasted for it, but how is there NO EMPHASIS PLACED on women’s choices, or their responsibility to honor and protect themselves? The sexual liberation movement appears to have been taken not as a new level of freedom and responsibility, but a free-for-all entree into dangerous situations without any awareness of self-protection!

If all your #metoo experiences are from your childhood or the boardroom, so be it. You’re innocent as the driven snow, and a lamb to men’s wolves. But if you were ever in the wrong place at the wrong time, especially and particularly if you knew better, well, that’s on you. That’s the responsibility of freedom. If you make dumbass choices, you reap the results… and they’re yours.

In other words, if you take a knife to a known gunfight, yes, that is your own damn fault.
Own your freedom and your choices, ladies. I say this not because I lack compassion, but because for every #metoo post about being raped, genuinely raped, there are a thousand about being ogled. And fuck that.

Because:

If you’re a male, particularly a cis male, with a #metoo story, I’m deeply sorry nobody appears to give a fuck.

It’s unloving and exclusive and selfish and wrong, and I apologize for my sex being such angry, heartless attention whores.

I’m also certain that only a very successful, wealthy, healthy, and primarily safe culture can focus so much on sexual molestation. Being leered at, having your butt touched or your bra snapped, remains a social faux pas, not a fucking PTSD-inducing experience. Violent rape is bad, of course, of course, but horny men awkwardly plying their “game” at the wrong time will not fuck up your life unless you decide you’re that fucking delicate.

Which — spoiler! — you’re not. Unless you decide to be.

If you say no to a man in power à la casting couch scenarios and get ruined for it, well, that’s clearly bullshit. Speak up, when and if you can. I’m not saying there aren’t asshole, powerful, predatory men, because there are. There aren’t a lot of them, honestly, but they are there, and sure, write manifestos about how All Men Are Responsible for reining that shit in, if you must — even though you don’t write similar manifestos about reining in ball-busting bitches who ruin otherwise perfectly decent men — and pretend it’s not very much like suggesting all Muslims are responsible for ISIS. Whatever. I don’t care.

But so much of the #metoo thing is just women bitching about the fact that men have libidos, are frequently awkward and dumb about it, and do dumb shit that is more annoying than damaging. You want men to have better manners? Fine, reinstate the age of manners. They’re not that bright, men, really. Manners were probably invented by women to keep men in line in the first place, and most of them went out the window when feminists started being offended at having doors held open for them.

I find that #metoo, overall, is more offensive than moving, more self-righteous than loving, more exclusive than inclusive. Much of what’s being “protested” is male sexual desire and awkwardness, and this undermines the real issue of those, of both sexes and all genders, who have been legitimately damaged.

If you can’t pay a living wage, your business has already failed.

In which there’s a lecture.

When your business is open each day only because your staff are getting the rest of the food, shelter, and medicine they need to survive via charity because you’re not paying them enough to buy their own, it means either that you’re not a viable business because you cannot pay a living wage, or that you’re a greedy asshole who will not pay a living wage.

Either way, you remain in business only because the rest of the community you operate in is providing your employees the EBT, gas vouchers, and health care you’re not. Which is to say that, if you were operating in a community that was not providing this lack, you’d already be closed because your staff would stop showing up, and you can’t run a business without staff, right? And hungry, sick, and homeless people tend to have a hard time getting to work each day.

No one who works a full-time job, even as a lowly dishwasher, should need assistance to survive. If you’re not paying the warm bodies who allow you to open your doors each day enough to rent a room, eat modestly, travel to and from work, save a bit, and see a doctor, you shouldn’t be in business. Because you’re not a thriving concern, you’re literally dependent on welfare.

Yes, it is true you’re forced into this horrific model by monsters like Walmart, who drove prices down so low they’re unsustainable, but the facts still stand: if you can’t afford to pay a living wage, one that keeps your people above the poverty line, your business has already failed.

If you can only afford staff from near, at, or below the poverty line, well, then you simply cannot expect them to show up regularly, or have knowledge or education, or be healthy or enthusiastic or empowered or happy, or smell clean or have decent clothing. Because that’s what fucking poverty means. I know a lot of privileged conservatives think that people are poor because they “waste” their money on things like cell phones, but that’s bullshit. A cell phone is a cultural norm; everybody has a cell phone. Anybody who works full time or more should have one, and probably needs one more than you do.

It’s not what poor people spend their money on — hint: it’s exactly the same stuff you spend your money on, asshole — it’s the hatred people feel toward those who earn less than themselves, and the idea of the stereotypical willfully ignorant, addicted, lazy “poor person.” That person is so rare s/he barely exists. The vast majority of the poor in America work full-time in two, or often more, jobs. They’re not lazy, they’re systemically underpaid by a broken economy.

When I worked at Home Depot, half the people I worked with had second jobs, and half of those were grandmothers. Women in their 50’s and 60’s, working more than full time to make ends meet because their families had needs or they were too, too proud to get assistance. Do you really think that any white, 50-something, educated, experienced grandmother should have to work more than one full-time job? Really? Well, that’s who “the poor” are. Sure, there are some junkies, some crazies, some lazies, but MOST POOR PEOPLE ARE JUST LIKE YOU ONLY WITH DIFFERENT LUCK. That’s it. Their morals, values, and work ethics are the same as yours, they just can’t get jobs that pay a living wage, because the number of jobs that do pay a living wage is very low.

The federal poverty level is $15,060 a year. No one could live on that without help. Period. If you were actually a kid with a part-time job flipping burgers, fine, you don’t need a living wage, but the people flipping your burgers aren’t kids living at home earning spending money. They’re struggling retirees, with mortgages they used to pay with their decent and now non-existent middle class jobs.

Ten bucks an hour, full-time for 52 weeks, earns $20,800 a year. Very few areas of the country where someone can both earn that and live on it. Telling someone to move to those areas is ignorant and stupid, because nobody making $20,800 a year can afford to move. Moving is expensive, and it requires so many basics: transportation or money to buy it, the ability to take enough time off without income to move, so many factors non-poor people take for granted. Moving is difficult with money; impossible without it.

Fifteen bucks an hour earns $31,200 a year. That’s all. That’s it. Just barely twice the goddamned poverty level. It is by no means a lavish lifestyle, but it’s enough to have shelter and food and transportation and savings and healthcare. It’s enough to not be a burden on others.

I make a little over ten bucks an hour. For each hour I spend being screamed at by angry customers and abused by hostile corporate policies, I can buy some mouthwash and a pair of cheap socks. Or a single, low-quality meal out. Or a t-shirt.

Doesn’t matter how many hours you work yourself or how hard. If you’re underpaying but your staff are alive to come to work, somebody — the community, welfare — is subsidizing them on your behalf, and you’ve failed to provide your people what they need.

Repost: Kneeling

In which I put this on Facebook the other day. Since it’s mine, I’m cross-posting here.

To the many, many white people in my timeline confused about the football thing:

Goodness, you really think these players are kneeling because they’ve been indoctrinated against toxic masculinity and/or wholesome American values?

THEY’RE PROFESSIONAL FOOTBALL PLAYERS, for heaven’s sake, they literally embody masculinity and American values, by your own lights. It’s why you watch them. They’ve all experienced first-hand what it is to excel in a masculine endeavor, and what it is to actually “make it against all odds” in this nation, making millions for playing a game on TV.

A very quick bit of online research will show you that they’re peacefully — using a few moments of their time on TV, while you’re actually paying attention to them —
protesting the deaths of Americans.

Unarmed, innocent Americans, black and brown, killed and jailed, systematically, without repercussion, by the machinery of the state. Murdered by police officers (it happens all the time here in Minneapolis; children shot and killed, unarmed men shot and killed, innocent Americans SHOT and KILLED by cops who face no discipline for murder), incarcerated to feed the private prison wealth-generating machine, because of their color, overwhelmingly their skin color, more than any other measurable factor.

These problems are horrific and they exist, and have existed, and your ability to ignore them is wholly due to your whiteness.

If you think more black and brown people are dead and in jail because, well, that’s just how black and brown people are: they’re low class, in gangs, inherently more violent, they prefer ghettos, they’re tribal and ignorant and addicted and warlike by nature: UNPACK THAT. You either know it’s due to systematic economic disparity, or you believe black and brown people are inherently, genetically less civilized than yourself.

To rephrase, for emphasis: you either think it’s fine that people are routinely and systemically disadvantaged due to their skin color, which makes you a racist; or you think they’re lazy, which makes you a racist; or you think they’re fundamentally more criminal than whites, which makes you a racist. You might be a racist, no matter what you think you are, if you believe skin color has ANYTHING to do with how human beings are to be treated by other human beings. Read this paragraph again.

So that, friends, is why they kneel.

If you think otherwise, if you think they’re doing anything else, disrespecting the flag or using their fame to feed some weird form of entitlement, you are wrong, just wrong, incorrect; safe in your cocoon of whiteness, far, far less likely to be murdered by cops or incarcerated without due process like your darker co-Americans because of your skin color.

They kneel, for a few minutes while they’re on TV and you’re looking at them, the ONLY time you’re even thinking about them, to get you to quit being indignant and start being compassionate, to quietly and gently and without lectures encourage you to quit complaining about the so-called violation of your stupid, stupid entertainment and THINK, ask questions, wonder why, and take some time to learn what it means, here in 2017, to be black or brown in The United States of America.