Telco Trouble Numbers

April 21st, 2001 | Posted by administratrix in Reference - (Comments Off on Telco Trouble Numbers)

List of telco numbers; to report trouble on circuits (LADS, EELs, UNEs, etc.)

AT & T 800-325-123
GTE Circuit Repair 800-483-2000
GTE Multi-Line 800-262-4831
GTE Bus. Office 800-483-2000
GTE Acct Rep 813-273-2927
INS 515-830-0440
INS 515-830-0496
ITS 877-905-4692
C & W Circuit Repair 800-663-9932
USWest-circuit repair 800 227 2218
USWest Telephone Repair 800-223-7508
UWest ISP Repair 800-660-8987
USWest Rep 800-879-6300 Ext 4348
UsWest Cir Enterprise 1-800-373-1368
IES 800-822-4348
Sprint Phone: 1-800-877-5045
Routing Phone: 1-800-232-6895 option 3
INS Pone: 515-830-0440 Option #1
Quest Switch People 888-678-7070 x31
Quest Ticket Center 800-233-7508 x21

FrontPage Extensions

March 21st, 2001 | Posted by administratrix in Reference - (0 Comments)

Enabling and disabling FP extensions on Cobalt RAQ and RAQ4 boxen.
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Admin Mail

January 12th, 2001 | Posted by administratrix in Reference - (Comments Off on Admin Mail)

Administering mail.
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MX Records

November 21st, 2000 | Posted by administratrix in Reference - (0 Comments)

Troubleshooting mail problems.

Check an MX record

1. Open Madison
2. nslookup domain.com
3. nslookup – IP of primary DNS
4. set type=mx
5. domain.com
a. gives name of mail server
6. set type=soa (source of authority)
7. domain.com
8. exit

FORWARD MAIL TO ANOTHER ISP

1. cd /etc/namedb
2. vi domain.db
3. Change the first MX record from our mail server to mail.domain.com.
a. 86400 IN MX 5 mail.viskase-iowa.com.
4. Add a mail record with the mail host’s IP address:
a. mail 86400 IN A 12.21.92.59
5. Update serial number.
6. F11 and dbreload

Number Nine

October 30th, 2000 | Posted by administratrix in Reference - (0 Comments)

Change status message on VM system.
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